Fidelitech Smart Support: We look forward to helping you achieve the impossible every day!

Herbstritt Fidelitech Solutions

New to Fidelitech!


Looking to setup a new account with Fidelitech?


Please Contact Us and one of our account executives will be happy to assist you.

Existing Customers:


Links to commonly accessed resources are provided below. You can also submit a ticket via the SemperShield Customer Experience Portal or via email with the dedicated Helpdesk Email. Calls are always welcome.



SemperShield Customer Experience Portal:


Everything IT in one convenient spot. Consolidated Service & Support Portal, Centralized Messaging, Knowledgebase & Training, Cloud Applications Menu, Invoice Review and More!


Remote Support Portal:


Easily connect to a technician initiated remote support session.




Client Remote Access Portal:


Customer device level remote access.