CompleteCloud is strategically built to include everything your business needs to efficiently run your business on a simple and predictable per user, per month pricing model that never changes regardless if you add 10 employees or 1000 employees. Moving to our one of a kind IT platform eliminates the pain, purchase, and productivity problems associated with most in house and outsource IT solutions. We do this with 4 key features.

  • Complete Infrastructure - Never worry again if you have the right infrastructure in place or paying to keep it updated. All site and data center hardware, equipped with infrastructure and security software, backups, and ISP are covered.
  • Managed Security - Best in class managed security platform including private cloud platform, DNS and content filtering, host-based IDS and 24x7 SOC, Multi-factor, Secure email, employee cyber security training.
  • Productivity Suite - Encrypted email, email archiving, internal chat tools, and a secure file share. Access to desktop from any computer, phone or tablet with these enhanced productivity tools.
  • U.S. based Support - 24x7x365 U.S. based help desk and local onsite support.

Contact a Fidelitech Technology Advisor and learn more about CompleteCloud!

Secure and Compliant Private Cloud

Avatara's CompleteCloud meets the most rigorous compliance requirements while offering the most secure best in class security suite in the country.

Security Suite: Download Managed Security Brochure.

  • Private Cloud Platform.
  • Host-based IDS.
  • 24x7 Security Operations Center.
  • Server and Edge Firewalls.
  • Alert Logic Cloud Defender.
  • DNS and Content Filtering.
  • Multi-factor Authentication.
  • Email Encryption & Archiving.
  • Security Awareness Training.

Compliance:

  • SSAE 18, Type 2, redundant data centers
  • NIST 800-171
  • Sarbanes-Oxley
  • DFARS and ITAR
  • PCI DSS
  • HIPAA Compliant Reporting
  • Bank Audits

The systems and data comprising your private cloud platform are never intermingled with another company. All servers, workstations, network, and storage are on their own domain behind dedicated firewalls. Our data centers have multi-layered physical and digital security measures with video surveillance, 24x7 personnel, and biometric scanners protecting your data.

The FSI & Avatara Partnership

Delivering premium IT Cloud Services

Your trusted advisors at Fidelitech Solutions Inc. will work with you getting to know your organizations needs and aspirations. We work with you to optimize your IT, pairing you with solutions catered to your needs. This frees your management team so they can focus on what you do best: Growing your business, developing your core service and product offerings, and maintaining your competitive advantages.

Solve key business problems with the local support and advisors at Fidelitech Solutions and a strategically built IT Platform powered by Avatara.

The Complete Cloud Advantage:

  • 24x7 USA-Based Support: FSI and Avatara deliver the highest quality customer support possible with resources who understand your environment both on-site and in the cloud.
  • Mobile & Compliant: Enabling your workforce to be secure and productive anywhere there is a internet connection. CompleteCloud is a flexible solution enabling you to use a wide variety of desktop and mobile options backed by a robust private cloud infrastructure. We have you covered without compromise whether your are in need of a high performance CAD or CAM system or just a simple windows office desktop system. Streamline your IT systems while keeping your important data secure.
  • Data & Storage: Enjoy of the peace of mind of no longer worrying about your data storage with unlimited cloud storage, cloud backups and infrastructure redundancy. CompleteCloud is a cost-effective answer to scalability and data protection.

Hardware & Software Pains Solved

All of your IT needs are provided on one cloud platform.

  • Desktops & Laptops
  • Productivity Software: Microsoft Office, File Collaboration, Accounting
  • Servers: Application, Exchange, File, Print
  • Network: Firewalls, Switches, Wireless Access Points
  • Internet Access
  • Data Backups
  • Telephony: PBX, Desk and Conference Phones

Enterprise Class Infrastructure: Enjoy piece of mind of the upmost uptime typically only enjoyed by larger businesses with enterprise class hardware and software in your own private cloud. Your private cloud taylored to Your needs growing with you. There is no extra charge for more servers or file storage as your business grows just a simple and predictable per user, per month pricing model that never changes regardless if you add 10 employees or 1000 employees.