Fidelitech Smart Support: We look forward to helping you achieve the impossible every day!

New to Fidelitech!

Looking to setup a new account with Fidelitech?

Please Contact Us and one of our account executives will be happy to assist you.

Existing Customers:

Links to commonly accessed resources are provided below. You can also submit a ticket via the SemperShield Customer Experience Portal or via email with the dedicated Helpdesk Email. Calls are always welcome.

SemperShield Customer Experience Portal:

Everything IT in one convenient spot. Consolidated Service & Support Portal, Centralized Messaging, Knowledgebase & Training, Cloud Applications Menu, Invoice Review and More!

Click Here to Access

Remote Support & Collaboration Portal:

Easily connect to a technician initiated remote support session Or Attend a Collaboration Meeting.

Click Here to Access

Client Remote Access Portal:

Customer device level remote access and ticket request management.

Click Here to Access