Remote Management Support Service Highlights:

Our Remote Management Service works hand in hand with our help Desk and Fi-Central and is designed to provide you reliable IT support 24 hrs day with on-call certified technicians and engineers ready to help.

We will work with your staff to resolve desktop, network, and printer problems of all types. Managed Remote Management support gets you the support you need with available fixed monthly and annual rates designed to help you better plan your company's annual, quarterly, and monthly budgets.

Our remote management system is available for your internal IT personnel to use with or with out our on-site, help desk or remote technical support. Either way you have access to a powerful reliable system built to help IT better support their network infrastructure.

  • Get the support you need in the least amount of time.
  • Can minimize distruptions to the work environment by remotely solving issues using a secure VPN system.
  • If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before.
  • Network services monitoring and alerting. (POP3, HTTP, FTP and others)
  • Very low bandwidth requirements - does not slow down your network response time.

 

Proactive Managed Support.

 

Reduce, Improve, and Tighten

Reduce network, server, and desktop client downtime. Improve employee productivity. Reduce capital waste. Purchase technology and services catered to your business. Tighten network, server and computer security. Meet your Compliance objectives.  Fidelitech is the Information Technology Partner you can rely on!

Fidelitech Named One of Ingram Micro's Fastest-Growing SMB Channel Partners in the United States.

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