Monitoring Service Highlights:

Do you know when your network, web site, or a physical device has gone offline? With our Monitoring Services you can manage all IP devices and web sites within a singe portal.

AlertDash can monitor the following devices, protocols and events and more:

  • Network devices and systems
  • Systems and network performance
  • Windows and Customizable event logs
  • POP3, HTTP, HTTPS, FTP, Telnet, SMTP, DNS, NNTP, IMAP, LDAP, and any other Custom TCP Port

The Onsite Agent includes an expert system component which filters and processes all data and sends this critical health data to Fi-Central to be viewed in your private portal. Using the client agent, WMI, advanced SNMP and ICMP monitoring and alerting, Fi-Central can gather such data as device heartbeat, Windows event logs, custom event logs, server performance counters, and SNMP MIB information. The data collected will help us identify and respond to security breaches, viruses, performance bottlenecks, hacking attempts, resource utilization, and make recommendations for future upgrades, migrations, and improvements. These key performance indicators include all servers, workstations, and network devices in your network environment.

Proactive Managed Support

  • 24x7 network and device monitoring and alerting
  • Network quality and performance monitoring
  • Device, Computer, and Server Uptime monitoring
  • Security analysis and policy development
  • Fi-Central with 24x7 monitoring status


Monitoring services also ensure both Fidelitech support personnel and/or your companies support personnel are on the same page when requesting telephone or on-site help desk support. Protect your asset investments with a monitoring service you can rely on.

Reduce, Improve, and Tighten

Reduce network, server, and desktop client downtime. Improve employee productivity. Reduce capital waste. Purchase technology and services catered to your business. Tighten network, server and computer security. Meet your Compliance objectives.  Fidelitech is the Information Technology Partner you can rely on!

Fidelitech Named One of Ingram Micro's Fastest-Growing SMB Channel Partners in the United States.

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