Monitoring Service Highlights:

Do you know when your network, web site, or a physical device has gone offline? With our Monitoring Services you can manage all IP devices and web sites within a singe portal.

AlertDash can monitor the following devices, protocols and events and more:

  • Network devices and systems
  • Systems and network performance
  • Windows and Customizable event logs
  • POP3, HTTP, HTTPS, FTP, Telnet, SMTP, DNS, NNTP, IMAP, LDAP, and any other Custom TCP Port

The Onsite Agent includes an expert system component which filters and processes all data and sends this critical health data to AlertDash to be viewed in your private portal. Using the client agent, WMI, advanced SNMP and ICMP monitoring and alerting, AlertDash can gather such data as device heartbeat, Windows event logs, custom event logs, server performance counters, and SNMP MIB information. The data collected will help us identify and respond to security breaches, viruses, performance bottlenecks, hacking attempts, resource utilization, and make recommendations for future upgrades, migrations, and improvements. These key performance indicators include all servers, workstations, and network devices in your network environment.

Proactive Managed Support

  • 24x7 network and device monitoring and alerting
  • Network quality and performance monitoring
  • Device, Computer, and Server Uptime monitoring
  • Security analysis and policy development
  • Fi-Central with 24x7 monitoring status


Monitoring services also ensure both Fidelitech support personnel and/or your companies support personnel are on the same page when requesting telephone or on-site help desk support. Protect your asset investments with a monitoring service you can rely on.

Reduce, Improve, and Tighten

Reduce network, server, and desktop downtime through automation, SMART tools, and knowledgeable professionals. Increase employee productivity through an improved staff focus and less technical issues. Reduce capital waste through SMART purchasing decisions, resourceful advisors, and technology solutions catered to your organizations actual needs and requirements. Tighten your organizations security with a toolset not only intended to protect what is most valuable to you but a strength and resolution to your compliance and standards needs. Fidelitech Solutions is the partner, trusted advisor source, and extension to your team, you can rely on!

Solid Performing, Managed Services, Affordable Solutions, and Reliable Technology Advisors.

Fidelitech Named One of Ingram Micro's Fastest-Growing SMB Channel Partners in the United States.

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