Managed Services: Monitoring Services



| Managed Services Home | Asset Inventory | Help Desk Support | Monitoring and Reporting Services | Remote Management and Automation |

Do you know when your network, web site, or a physical device has gone offline? With our Monitoring Services you can manage all IP devices and web sites within a singe portal.

Fi-Central can monitor the following devices, protocols and events and more:

  • Network devices and systems
  • Systems and network performance
  • Windows and Customizable event logs
  • POP3, HTTP, HTTPS, FTP, Telnet, SMTP, DNS, NNTP, IMAP, LDAP, and any other Custom TCP Port

The Onsite Agent includes an expert system component which filters and processes all data and sends this critical health data to Fi-Central to be viewed in your private portal. Using the client agent, WMI, advanced SNMP and ICMP monitoring and alerting, Fi-Central can gather such data as device heartbeat, Windows event logs, custom event logs, server performance counters, and SNMP MIB information. The data collected will help us identify and respond to security breaches, viruses, performance bottlenecks, hacking attempts, resource utilization, and make recommendations for future upgrades, migrations, and improvements. These key performance indicators include all servers, workstations, and network devices in your network environment.

Monitoring Service Highlights:

  • 24x7 network and device monitoring and alerting
  • Network quality and performance monitoring
  • Device, Computer, and Server Uptime monitoring
  • Security analysis and policy development
  • Fi-Central with 24x7 monitoring status

Monitoring services also ensure both Fidelitech support personnel and/or your companies support personnel are on the same page when requesting telephone or on-site help desk support. Protect your asset investments with a monitoring service you can rely on.


Contact us for more information.


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