Frequently asked Questions (FAQ):

 
     

Who is Jim?
We are fortunate to have two Jim/James on staff. Both are former Marines and proud to have served our country. If your name is Jim or James Or are a Former Marine and love technology do not hesitate and contact us today at hr@fidelitech.net.

 

Do you perform support on an as needed basis?
Yes, however studies do show Proactive service helps reduce downtime and extend the longevity of your equipment. We offer low cost minimal monitoring services to both help you and enable us to provide the best service possible.

 

What does your Unlimited Managed Services Package Include?
The purpose of our unlimited services packages are to provide all the services needed for your servers, network equipment, desktops, and notebooks at a budgetable flat fee per month. We offer these services for the entire office or on a per server, network component, desktop, or notebook basis.

  • All of the packages include monitoring for all covered equipment, operating systems and applications.
  • Telephone and Remote Help Desk, Depot Service and Onsite Service for all covered equipment, operating systems and applications.
  • We provide Technology Vendor Management in relation to the covered equipment, operating systems and applications. Anytime a problem arises with a device or line of business application serviced by a vendor we manage the resolution for you. On-site. Over the phone. No Problem. One call to us is all that is needed.

 

Where do I start, who do I call?
For more information you can send us an email message at info@fidelitech.net or simply call us at 801-263-8858. We will be happy to schedule a time with you to discuss your business needs. All new clients are asked to complete a onsite technology assessment with one of our friendly professionals.


 

 


Follow Us:

 

Fidelitech Named One of Ingram Micro's Fastest-Growing SMB Channel Partners in the U.S.

View Press Release

 

 

 

Our Products & Services:
Integrated Solutions:
Company Information:
Support Resources:
 

About Fidelitech

Contact Us

Employment Opportunities

FAQ: Frequently Asked Questions

Partners & Associations


Need to Contact Us:

Mailing Address:
2130 South 3140 West, Suite A
Salt Lake City, Utah 84119

Local Phone: 801-263-8858
Toll-Free Phone: 877-317-5148

Managed Services Support

24x7 Information Technology Support

Fidelitech Support Portal


Fidelitech Monitoring Portal

 

Follow Us:

 

Once a Marine Always a Marine. Semper Fidelis!!