24x7 Business Support Services:

Reduce your Costs, increase your profits, and mitigate risk with our Managed Services and Outsource CTO Offerings!

 

Technical Support Services 

Our technical support services are available around the clock. We have support offerings for small and medium businesses needing the majority of their Information Technology needs taken care of. Medium and large enterprises with technology staff can suppliment their needs with an outsourced partner they can rely on. The professionals at Fidelitech are here for you!

We have got you covered: Online Remote Support. Telephone Support. Onsite Support. Proactive Managed Support. We can even provide you outsourced Chief Technology and Chief Information Officer services. For more information on our Technology and Outsource Consulting go here!

Here are a few but not all of the areas where we can help:

 

  • Antivirus/antispyware removal and protection software installation.
  • Backup Monitoring and Alerting
  • Computer diagnostics.
  • Computer system tune-ups / preventative maintenance.
  • Data backup and restore services.
  • Data transfer services.
  • Desktop and Notebook Support
  • Hard drive installations, upgrades and troubleshooting
  • Business workgroup and domain networking.
  • Internet access troubleshooting.
  • I/O PCI/PCIE card installation.
  • Memory (RAM) installations and upgrades.
  • Network and Server Monitoring and Alerting Services
  • Network security setup and testing.
  • Network and Server troubleshooting.
  • Operating system installations, upgrades and maintenance.
  • Optical drive installations and troubleshooting.
  • Peripheral setup.
  • Printer and Scanner installations and support
  • Server Administration, Design, and Maintenance.
  • Software installation, upgrades and maintenance.
  • Telephone line troubleshooting.
  • Wireless networking.

Reduce, Improve, and Tighten

Reduce network, server, and desktop client downtime. Improve employee productivity. Reduce capital waste. Purchase technology and services catered to your business. Tighten network, server and computer security. Meet your Compliance objectives.  Fidelitech is the Information Technology Partner you can rely on!

Fidelitech Named One of Ingram Micro's Fastest-Growing SMB Channel Partners in the United States.

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