FideliTech Business Services

• Fidelitech can monitor what issues are affecting your network, and will respond before they become critical - such as server running low on memory
• Automatic alert dispatch to Fidelitech guarantees a quick response to problems at your site

Security Monitoring

• Alerts Fidelitech on attempted network access by unauthorized users
• Software content control allows you to ban high-bandwidth interactive games or illegal peer-to-peer file sharing which monopolize business resources and promote viruses and spyware
• Extensive security reporting gives you a bird's-eye view of your entire network's security
• Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities

Graphical Performance Reporting

• Scheduled executive reporting, automatically generated and sent directly to your e-mail address
• Easy-to-understand graphical reports with "un/acceptable threshold" lines
• Makes capacity management and upgrade planning simple

• Fidelitech can minimize disruptions to the work environment by remotely resolving issues using a secure VPN system
• If an issue arises that requires on-site assistance, prior in-depth knowledge allows us to send fully prepared specialists who can resolve the issue faster than ever before
• Network services monitoring and alerting (POP3, HTTP, FTP and others)
• Very low bandwidth requirements - does not slow down your network response time

Detailed Site Level Inventory

• Up-to-date hardware, software and patch information - automatically collected, 100% accurate - can be used for insurance claims in case of flood, fire or theft

Grow Your Business, Cut Costs

• Visits from Fidelitech shift from fixing problems to cooperatively managing your network's growth
• Maximize the life of existing hardware and minimize unnecessary expenses by reallocating existing resources to where they are needed most